We saw the real people behind the brand. Inspired from a place of creating better opportunities for business owners and improved outcomes for those on the move, Instamove is built on good people wanting to do good things. They’re not a white-glove service of formalities, they’re the kind of people you would welcome into your home. They’re not all the frills and none of the fuss, so whether they’re moving a mountain, a design project, or a spontaneous marketplace purchase— they’re moving people.
The strategy was built on three pillars of good people, good technology, and good value. It was about knowing that good is, well, good. Sometimes we don’t need top-of-the-range and best-in-class…we just want to know that the job will be done well, for a decent price. Customers aren’t expecting all the bells and whistles, because we’re all feeling the crunch—we want someone who understands that the items to be moved tell a story of people’s lives, and that they’d like to get on with living it.